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Wax removal and ear care

Problems With Ear Wax Build-Up? Then Come And See Us

Wax removal from ears

Wax in the ear canal is normal, but a build-up of wax can lead to pain, discomfort and tinnitus. For hearing aid wearers excessive wax can cause a loss in performance of the aid, together with a risk of whistling.

You can prevent a minor problem turning into a major one by having a regular ear check-up in the same way you have a dental check-up.

A 30-minute ear care appointment will involve the taking of a case history, examination of the ears and removal of excessive wax by special instruments or by water irrigation.

We are also starting to introduce microsuction wax removal. This is particularly well suited for people who need to have wax removed from their ears but can't get their ears wet. It is also suitable for people with extra sensitive ears or who have undergone ear surgery.

Initially our microsuction service will be available at our Folkestone branch and at The Chaucer Hospital, Canterbury. We shall start extending this service to more of our branches over the next few months.

Regular checks will help prevent problems

Both these procedures are simple, safe and painless and you do not normally need to do any special preparation before the treatment, such as using oil in the ears. However, you may find the process of wax removal more comfortable if you soften the wax a few days before your appointment. You can find out more about products to help you with this at the bottom of this page.

If ear wax is an issue come and see our audiologist
You will be given advice on ways to manage your wax problem and you will be offered the opportunity to have your ears checked regularly to prevent future wax build-up.

Wax removal from ears
Joana Carvalho

Ear care examinations and wax removal are carried out by our audiologist Joana Carvalho, who has a Diploma in Clinical Ear Care, in accordance with procedures recommended by the British Society Of Hearing Aid Audiologists.

To gain her diploma Joana completed a three-day ear care course at Aston University in Birmingham. Topics covered included disorders of the outer and middle ear and the safe removal of earwax.

If excessive earwax is causing you a problem come and see Joana who will remove it in a safe and entirely painless procedure.

Hearing check
The charge for a half-hour session is £40.

If you have any concerns about your hearing you can have a hearing check at the same time as your wax removal at no extra charge.

Our ear care and wax removal service is available from Joana at the following Hearbase locations:

Visit our webshop Hearbase Direct for the products you need to help you manage your wax problems.

  • Audispray - sea water based ear cleaning solution for everyday hygiene. Can reduce the need for syringing
  • Earol olive oil spray - softens and naturally removes ear wax. Delivers the oil to the ear with a simple, no-mess, pump action

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